Refund policy

Due to the nature of digital products, we are unable to issue a refund once the files have been downloaded. However, we may consider granting a refund under specific circumstances that meet our internal criteria (e.g., duplicate order) and will do so at our reasonable discretion. 

We strongly encourage customers to contact us with any questions before making a purchase, as we are unable to offer refunds once the download has been completed.

Please know that your satisfaction is our priority, and we are committed to ensuring you are happy with your purchase. If the outcome is not what you had in mind, please reach out so we can work with you to resolve the issue. You are welcome to contact us at info@planprotemplates.com with any questions or concerns. We are always happy to assist you.